Terms of Use

Effective date: July 22, 2026

These Terms of Use govern access to and use of www.jeffcoplumbers.com, including its pages, articles, contact forms, service-area information and other website content.

The website is operated for JeffCo Plumbers, a plumbing business led by Roger Kelley and serving Birmingham and communities throughout Jefferson County, Alabama.

By accessing or using this website, you agree to these Terms of Use. If you do not agree, do not use the website.

Purpose of the Website

The JeffCo Plumbers website provides general information about:

• JeffCo Plumbers
• Roger Kelley
• Residential plumbing
• Commercial plumbing
• Emergency plumbing situations
• Plumbing repair
• Drain cleaning
• Sewer-line services
• Water-heater services
• Water-leak detection
• Pipe repair
• Service areas
• Common plumbing questions
• General plumbing guidance

The website also provides methods for visitors to contact JeffCo Plumbers and request information about plumbing service.

Website Information Is General

Website content is provided for general informational purposes. It is not a substitute for inspecting a property, diagnosing a plumbing system or evaluating the specific conditions affecting a fixture, pipe, drain, sewer line, water heater or other component.

Plumbing symptoms may have more than one possible cause. Information describing common causes, warning signs or potential solutions does not establish the actual condition of a particular property.

An on-site evaluation may be required before the source, scope and appropriate response to a plumbing problem can be determined.

No Service Agreement Created by Website Use

Accessing the website, calling JeffCo Plumbers, sending a message or submitting a contact form does not automatically:

• Create a plumbing service agreement
• Confirm an appointment
• Guarantee service availability
• Guarantee a response within a particular period
• Establish the scope of plumbing work
• Authorize work at a property
• Create a customer or contractor relationship

Any service arrangement must be separately accepted and confirmed by JeffCo Plumbers.

Service Requests

When requesting plumbing service, you agree to provide accurate information about:

• Your identity and contact information
• The service address
• Your authority to request service at the property
• The type of property
• The plumbing problem or requested work
• Known hazards or access restrictions
• The fixtures, systems or areas affected
• Relevant occupants, tenants or property contacts

JeffCo Plumbers may decline, postpone or cancel a service request when the requested work, property location, access conditions, safety concerns, scheduling requirements or other circumstances make service unavailable or inappropriate.

Authority to Request Plumbing Service

By requesting service for a property, you represent that you are the owner, an authorized occupant, an authorized property manager or another person with sufficient authority to request the service.

If authorization from an owner, landlord, property manager, association or other party is required, you are responsible for obtaining that authorization before work begins.

Service Areas

The website describes a service territory centered on Birmingham and Jefferson County, Alabama. The presence of a city, community or neighborhood on the website does not guarantee that service is available at every address within that area.

Service availability may depend on:

• The exact property location
• The requested plumbing service
• The nature and urgency of the problem
• Scheduling
• Travel requirements
• Property access
• Applicable jurisdictional requirements
• Other operational considerations

Some municipalities extend across county boundaries. The website’s geographic content focuses on Birmingham and the Jefferson County service territory.

Visit the Service Areas page or call (256) 221-3387 to ask about a specific location.

Emergency Information

Website content describing burst pipes, water leaks, sewer backups and other plumbing emergencies is general. Conditions at a property may involve hazards that are not visible or addressed by the website.

Do not enter standing water, touch wet electrical equipment or approach a condition that appears unsafe. Contact emergency services, utility providers or other appropriate professionals when a situation presents an immediate threat to people or property.

JeffCo Plumbers does not guarantee continuous 24-hour or 24/7 availability unless that availability is specifically confirmed.

Scheduling and Availability

Scheduling information provided through the website, by telephone or in other communications is subject to confirmation. Appointment times and service availability may be affected by traffic, weather, previous service calls, the nature of the requested work, emergencies, access conditions and other circumstances.

No website statement should be interpreted as guaranteeing arrival or completion by a specific time unless separately confirmed in connection with an accepted service request.

Property Access

You are responsible for providing lawful and reasonably safe access to the property and the plumbing area involved in the service request.

This may include:

• Providing correct access instructions
• Obtaining authorization from owners or occupants
• Making arrangements with tenants or property managers
• Securing pets
• Identifying known hazards
• Clearing reasonable access to fixtures and plumbing components
• Disclosing restricted or controlled areas
• Providing required gate, building or unit access

Permits, Inspections and Approvals

Some plumbing projects may require permits, inspections, utility coordination, property-owner approval or authorization from a municipality, county, association or other entity.

Requirements can differ according to the property location, jurisdiction and scope of work. Website information about permits or inspections is general and should not be interpreted as a determination of the requirements for a particular project.

Accuracy of Website Content

JeffCo Plumbers seeks to provide useful and accurate information. However, the website may contain errors, omissions, outdated information or statements that do not apply to every property or plumbing system.

JeffCo Plumbers does not represent that:

• All website content is complete
• All content is current at every moment
• Every described service is available for every property
• Every plumbing problem will match a website description
• Website content will identify the exact cause of a problem
• The website will always be available or error-free

JeffCo Plumbers may modify, correct, remove or update website content without notice.

No Professional Engineering, Environmental or Legal Advice

The website provides plumbing-related information and does not provide engineering, architectural, environmental, insurance, legal, medical or other specialized professional advice.

Some plumbing conditions may involve water damage, mold, contamination, structural concerns, electrical hazards, insurance issues or other matters beyond the plumbing work. Appropriate specialists should be consulted when those conditions are present.

Website Content and Intellectual Property

Unless otherwise stated, the website’s original text, organization, graphics, logos, design elements and other original content are owned by or used with permission for JeffCo Plumbers and are protected by applicable intellectual-property laws.

You may view and print a reasonable portion of the website for personal, noncommercial use related to evaluating or requesting plumbing service.

You may not, without prior written permission:

• Republish substantial website content
• Copy website pages for use on another plumbing website
• Sell or commercially distribute website content
• Remove copyright, trademark or ownership notices
• Use automated methods to reproduce substantial portions of the website
• Misrepresent JeffCo Plumbers content as your own
• Use the website or its content to impersonate JeffCo Plumbers

Business Name and Branding

JeffCo Plumbers, associated logos, website graphics and related branding may not be used in a manner that falsely suggests sponsorship, approval, partnership, affiliation or authorization.

Nothing on the website grants a license to use the JeffCo Plumbers name, branding or original content except as expressly permitted in these Terms of Use.

Acceptable Website Use

You agree not to use the website to:

• Violate applicable law
• Submit false or misleading service requests
• Impersonate another person or organization
• Submit information without proper authorization
• Interfere with website operation or security
• Attempt unauthorized access to website systems
• Transmit malware or harmful code
• Collect information about other users without authorization
• Send abusive, threatening or unlawful communications
• Use automated systems in a manner that burdens the website
• Misrepresent an association with JeffCo Plumbers

User-Submitted Information

If you submit messages, photographs, documents or other information, you represent that:

• The information is accurate to the best of your knowledge
• You have the right to provide it
• Its submission does not violate another person’s rights
• It does not contain unlawful or malicious material
• It is relevant to your inquiry or requested plumbing service

You authorize JeffCo Plumbers to use submitted information as reasonably necessary to review, respond to and coordinate your inquiry or service request.

Privacy

Information submitted through the website is handled according to the JeffCo Plumbers Privacy Policy.

Do not submit passwords, financial account information, government identification numbers or other sensitive information that is unnecessary for a plumbing inquiry.

Third-Party Links

The website may link to third-party websites or services for convenience or additional information. A link does not necessarily constitute an endorsement, warranty or guarantee concerning the third party.

JeffCo Plumbers does not control and is not responsible for third-party:

• Content
• Availability
• Privacy practices
• Security
• Products
• Services
• Representations

Use third-party websites at your own discretion and review their terms and privacy policies.

Embedded Features

The website may contain embedded maps, videos, forms or other features supplied by third parties. These features may collect technical or usage information according to the provider’s own policies.

JeffCo Plumbers is not responsible for the independent operation of third-party embedded features.

Website Availability and Security

JeffCo Plumbers does not guarantee that the website will always be available, uninterrupted, secure or free from errors, malware or harmful components.

The website may be suspended, restricted, modified or discontinued for maintenance, security, operational or other reasons without notice.

You are responsible for using appropriate security measures when accessing websites, downloading files or communicating electronically.

Disclaimer of Warranties Concerning the Website

To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis without warranties of any kind concerning website operation, availability, accuracy, completeness or suitability for a particular purpose.

This website disclaimer does not replace or modify any written terms separately agreed upon for an accepted plumbing service.

Limitation of Liability for Website Use

To the extent permitted by applicable law, JeffCo Plumbers will not be liable for indirect, incidental, special, consequential or punitive damages arising solely from access to, inability to access, reliance on or use of the website or its general informational content.

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, the applicable provisions will be limited to the greatest extent permitted by law.

Nothing in these Terms of Use is intended to exclude liability that cannot legally be excluded.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, liabilities, losses or expenses arising from your unlawful misuse of the website, violation of these Terms of Use or infringement of another person’s rights.

Changes to These Terms

JeffCo Plumbers may revise these Terms of Use to reflect changes in the website, business practices, services, technology or applicable requirements.

The effective date at the top of the page will be updated when the terms are materially revised. Continued use of the website after revised terms are posted constitutes acceptance of the updated terms.

Severability

If any provision of these Terms of Use is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

No Waiver

A failure to enforce any provision of these Terms of Use does not constitute a permanent waiver of that provision or any other right.

Entire Website Terms

These Terms of Use, together with the Privacy Policy and Website Disclaimer, constitute the general terms governing use of the JeffCo Plumbers website.

Separate agreements or confirmations may govern actual plumbing services and will control in the event of a conflict concerning those services.

Questions About These Terms of Use

If you have a question about these Terms of Use, contact JeffCo Plumbers through the Contact page.

JeffCo Plumbers
Roger Kelley
Telephone: (256) 221-3387
Website: www.jeffcoplumbers.com